We are creating bulk business workspaces in OTCS through a job from SAP. Most of them got created but some failed with this error. This is the error we are getting in SAP and no error logs on CS side.
Cannot get node with ID=6617432. (localhost:F:\OPENTEXT\logs\, thread 8
Cannot get node with ID=6617448. (localhost:F:\OPENTEXT\logs\, thread 8
Cannot get node with ID=6617464. (localhost:F:\OPENTEXT\logs\, thread 8
Any suggestion is appriciated to resolve this issue.
We faced a similar issue in Content Server 16.2.11(on AWS) . It took sometimes more than 60 sec to open business workspace or smart view(blue screen loads.. then took 60 seconds to load the content)
It was ultimately solved by an upgrade to CS 21.4