having trouble with our SAP web viewer

Asked 5 months ago Modified 1 day ago Viewed 168 times Asked By Siddu Jain Jarsingi
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We're having trouble with our SAP web viewer. When users try to open PDF documents, the files are downloading instead of opening in the browser. Is there a solution to this problem?

Answers

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The problem is likely due to incorrect SAP ArchiveLink settings. You can resolve this by following these steps:

  1. Check Display Settings in OAG1:

    • Go to Transaction OAG1 in your SAP system.

    • Look for the "Display Stored Documents" setting.

    • Make sure the option to open documents using the native application or a browser is selected. This allows the browser's built-in PDF viewer to handle the file instead of forcing a download.

  2. Verify Protocol Settings in OAA3:

    • Open Transaction OAA3.

    • Check the protocol settings for PDF documents.

    • Confirm that the application/pdf MIME type is correctly configured to trigger the browser's native application, which prevents the file from being downloaded.

Answered by Fayaz S T 5 months ago

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