Reveille Software
The Extended ECM workflows your business runs on u2014 observed, assured, self-healed. When Extended ECM stalls, business stalls. Reveille pioneered Content Observability to keep that from happening.
Agentless u2014 nothing installed on Extended ECM servers. 70+ Extended ECM-specific application-aware tests, 115+ dashboard metrics. Supports Extended ECM 16 and above, on-premises and cloud. OpenText Solution Extension Partner.
Service Level Assurance across ECM, IDP, and automation platforms
Typical decrease in Extended ECM downtime and ticket volume
Hours per week reclaimed from Extended ECM firefighting
70+ prebuilt, application-aware tests cover the components that actually drive Extended ECM service levels.
Content Server, Web, Database, Admin, Notification, AppWorks Gateway, Archive servers plus FileStore u2014 connectivity verified continuously.
Content Server services, Sockserv and LLServer threads, Distributed Agent, system object volumes, index partitions, FileStore disk, logs, license, and REST/Web Services access.
SQL Server services, Content Server and AppWorks Gateway databases, database size, backup and transaction-log backup currency.
Real Classic, Smart UI, Content Server Admin, and Archive Center login plus Livelink, Content Web Service, and REST content-retrieval response times.
Content Server login, create node, retrieve node, retrieve node content, update node, and delete node u2014 measured as real transactions.
Search status, Search agent status, search activity, slice activity, and index activity u2014 the engine behind every retrieval.
Availability, database, services, data volume, users over quota, daily read/write performance, pools, volumes, and API performance.
Brava availability, license usage, job processor queues; Blazon queue server, job processor performance, rendition and version directory health.
OTDS availability, access tokens, master host, version, license, JVM, safe list, partitions, jobs, audit events, and session cleanup.
Nothing installed on Extended ECM servers u2014 zero maintenance overhead
Automated remediation actions resolve issues before the ticket queue fills
Dynamic thresholds learn normal patterns and cut alert noise
Detect suspicious access patterns and insider threats
Reveille is the Content Observability company. We provide agentless monitoring, alerting, self-healing, and analytics for the enterprise content and automation platforms your business runs on. As an OpenText Solution Extension Partner, Reveille helps organizations achieve 95% SLA attainment and reduce downtime by 50%+.
