How can we improve thumbnail generation performance in OTCS?We've integrated two extractors along with DCS, but the thumbnail agent is currently unable to handle the processing load efficiently. I'm exploring strategies to optimize or scale the thumb...
Hi All, I’m looking for some guidance regarding Automatic Document Declaration in SAP. We’ve already configured the standard settings under Document Declaration and Doc Type and Object to Declaration ID, and the automatic declaration checkbox is en...
It seems the issue is originating from the Archive Server. On the Content Server side, you can enable the easp_dsh.log file, which is linked to archiving. After enabling it and reproducing the problem, you should be able to gather more detailed infor...
How to extract the SQL definition of a LiveReport using its DataID from the DTree table?
We’re planning to upload documents to the Content Server using Object Importer. Our goal is to inherit the category and attribute details from the parent folder for each imported document. Is there a way to achieve this through the Object Importer...
Is there a way to convert the [LL_REPTAG_OTCSTICKET /] into a usable token for CWS APIs within the same WebReport? We need to invoke several CWS APIs that aren't available through the REST API. Currently, accessing CWS requires passing a username...
In SAP ILM, once the retention period has ended, the destruction mechanism allows for the deletion of both the data and associated ArchiveLink attachments.Is it also possible to delete the corresponding Extended ECM (xECM) business workspace and its...
The connection test for Extended ECM is failing. Has anyone come across the error: "Server sent HTTP status code 403: Forbidden"?
The workflow steps ITEM HANDLER and WEBREPORT are executed by the Workflow Agent, which runs on a 5-minute interval.Is there a way to trigger these steps more frequently or process them immediately, instead of waiting for the full 5-minute cycle?
I’m currently working on restructuring a large folder hierarchy within the Million Workspace. Each folder has specific group permissions assigned. However, after performing the move operation via WebReport, those group permissions are not retained....
I need to add 1000 individual users to the Esign group. Does anyone have suggestions on how to efficiently accomplish this? Please note: the Esign group only accepts user accounts—group objects cannot be added. I attempted to use the groupaction t...
Do we have two different object importers? The one that comes with CS is single-threaded. Do we have a multi-threaded object importer?
Has anyone successfully integrated multiple SAP SuccessFactors instances with a single xECM setup—specifically one instance of OTCS and one instance of OTDS—while ensuring that all SuccessFactors connections operate simultaneously without issues?
In OTDS, what’s the recommended way to verify whether OpenDJ is accessible using the Directory Manager password?
We're currently unable to log in to one of the nodes in our AC cluster. The vmclient log on that node shows some entries that might be related to the issue. Has anyone encountered something similar or have insights into what could be causing this?...
I'm currently working on implementing the zip and email functionality in OpenText Content Server using the REST API. So far, I've successfully zipped and downloaded files using the following two-step process: POST {{csurl}}/api/v2/zipanddownloa...
We need to extract 10-digit numbers from a given string. We're currently using "[0-9]+" with OScript's pattern matching, but this doesn't allow us to specify the exact digit count. We've been trying to find the correct regular expression, but haven't...
We're encountering errors across all our xECM for SuccessFactors scheduled jobs. We've verified the following: Integration user permissions are correctly configured. The connection is active and functioning as expected. ODATA API logs...
I’m facing an issue where PDF attachments are not displaying in the side pane image viewer in VIM. Instead of rendering within the viewer, the system prompts a download and opens the file in a separate window. Has anyone encountered this behavior be...
Is there any way to import/export/manage metadata using a spreadsheet using OpenText Content Server other than using a 3rd party company?
We are rebuilding our Archive Center environment on a new VM for an upgrade from 21.2 to 24.4. The main challenge is migrating the existing SAP server and Scan station configurations without having the SAP passwords. Our plan is to export and import...
I'm a new user of PowerDocs and am following the integration guide for XECM. The instructions mention creating a default Business Object and Property, but I am unclear on where to obtain the necessary values to complete this step. Could anyone with e...
I've created a custom ArchiveLink solution for a third-party DMS that isn't officially supported. Despite the lack of out-of-the-box support, I've managed to configure it in OAC0, and the system now correctly stores and retrieves documents tied to SA...
We're having trouble with our SAP web viewer. When users try to open PDF documents, the files are downloading instead of opening in the browser. Is there a solution to this problem?
I am looking for information on a solution that integrates email and OpenText Content Suite. Specifically, I'd like to know if it's possible for OTCS to monitor an email inbox and then automatically file new emails into a Business Workspace, with new...
I'm having a problem with my WebReports code. I have a script that runs a sub-webreport, and then a for loop processes the results. It works perfectly in version 24.4, but in version 23.2, the loop seems to be reading the data character by character...
While manually running a Web report produces the desired output in an Excel file, the same report generates an empty file when scheduled. What could be the potential cause of this discrepancy?
Scheduled jobs in xECM for SF were failing. Error Message: "REST call '/odata/v2/User' failed. Reason: Invalid response received for REST call '/odata/v2/User'. Error: 0. Message: Malformed message: Invalid HTTP status code." Initial Troubl...
Documents are not getting archived from external directory to pipeline. After putting the document in external directory, the LOG file is gone but leaving behind the remaining 3 files. While looking the tomcat AS logs following is the error and warni...
I have following code: have 7 different attributes for ReportDetails. But this code doesn't seem to work, and there is no error. AttributeGroup DocTypeGrp = new AttributeGroup(); DocTypeGrp = docManClient.GetCategoryTemplate(ref otAuthentication, 1...
We need to write a report to find the number of below categories of users on our OpenText Content Suite Platform installation: Content Suite Platform Read-Only Named UsersContent Suite Platform Standard Named UsersSAP Extended ECM by OpenText Profes...
I neet to send email's attachemnts to OpenText. How can I do that? Is there some tools to solve tihs situation whithout export file to file system and then upload this files to OpenText?
I want to develop a tool for my company using C# and .net to access our opentext ECM Documents. I need to be able to search in opentext ECM "Folders" for Word Documents, search inside old document links and update. I see opentext ECM in the Windows...
How to find the list of RESTful services in OpenText case360 Am trying to get the RESTful services in case360
I want to do CRUD operation of file using REST api on opentext core share instead of uploading file to opentext core share from dashboard. So please let me know if opentext is providing api documentation or there is some other way to do this.
I have to export a number of pages from OpenText, parse the data and then put it into a new system. The problem is, I can't find any documentation for the opentext export. I get lines like this: <PGE PGE0="6B77310C0933482D982CB2C14167B620" PGE1="...
We are creating bulk business workspaces in OTCS through a job from SAP. Most of them got created but some failed with this error. This is the error we are getting in SAP and no error logs on CS side. Cannot get node with ID=6617432. (localhost:F:...
We have multiple users which are already removed from AD partition and not available in OTDS anymore and same is reflecting in the OTCS. They are yet to be marked as deleted in the Content Server db and still shows count in users and groups while...
When OTCS DB PWD was changed in db level and pwd content server is not in sync , how can we change the pwd in OT Application level as we are not able to login to opentext. Currently we are not able to login to OT application and ? func=UpdateDBCon...
I'm trying to run a PL SQL in Oracle where a SQL using bind variable. This runs fine in Oracle SQL Developer However the same when executed in Livereport reports below error. Any idea how do we run PL SQL Oracle in Livereports? ORA-00900: invali...
I need help with a multiselect custom button in Opentext CS. I created this button using oscript module. It works fine in classic view but the button isn't displayed in Smart view.
We run synchronize replicates job in archive center to replicate data from primary OTAC application to DR environment. We see that our backlog is increasing day by day. Can anyone suggest if we can run multiple sync jobs or how to increase the replic...
we recently upgraded our environment to 22.4 and post that the error is coming. Also test connection to service show success. We have otds on 1 tomcat and cws on another tomcat on same server on different ports due to tomcat compatibly. This is dev e...
we have a requirement to refresh non-prod CS and AC with prod data but keeping the OTDS as it is (with non-prod data). I believe after the refresh if I integrate the old non-prod OTDS, it will sync old users and groups in CS creating duplicates entry...
I am trying to upgrade my cs from 16.2.7 to 22.4 version using system center. The dbupgrade failed with error as below. Has anyone faced similar issue. We checked upgrade guide and release notes and no mention on barcode module to be removed as it se...
I want the records to get processed automatically at every stage and come for approval only at end for disposal. But they are not getting processed at each step automatically though the event rule is satisfied and shows as action to be performed. But...
Is it possible to add a company logo image to a label? Can category metadata be included in the labels? Is it possible to add custom table data to a label?
Anyone know which table stores Category attributes type? Like text, date, tkl, checkbox etc
How toenabled the respective agent in each of the instances ini file?
How to prepared document for how to activate OTDS license integrated with Intelligent Capture?